1. Acceptance of Terms

Welcome to RBYS (Rebuild Your Self). By accessing and using our website at [website address] (the "Site") and our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our Site or services.

These Terms apply to all visitors, users, and others who access or use our Site and services.

2. About RBYS

RBYS ("Rebuild Your Self") is a registered non-profit organization in The Gambia, providing counseling, psychosocial support, life coaching, and vocational training services. Our mission is to help individuals, particularly women and children, rebuild their lives through holistic support.

Organization Details:

Legal Name: RBYS (Rebuild Your Self)

Registration: [Registration number, if applicable]

Address: 23 Liberation Street, Kanifing, The Gambia

Contact: +220 738 8664 | rbys.09914@gmail.com

3. Services Overview

RBYS provides the following services:

• Individual and group counseling
• Psychological support services
• Life coaching and personal development
• Vocational skills training
• Community outreach programs

Important: Our website provides information about our services. It does not provide emergency or crisis counseling. If you are in crisis, please contact emergency services or visit our center during operating hours.

4. Eligibility

To use our services, you must:

• Be at least 18 years old, or have parental/guardian consent if under 18
• Provide accurate and complete information
• Agree to our confidentiality policies
• Comply with these Terms and all applicable laws

5. Appointments and Services

Scheduling:

• Appointments can be scheduled through our website, by phone, or in person
• We reserve the right to reschedule or cancel appointments when necessary
• Late arrivals may result in shortened sessions

Service Limitations:

• Our services are provided by qualified professionals, but we are not a substitute for emergency medical or psychiatric care
• We reserve the right to refer clients to other services if we cannot meet their needs

Fees:

• Our services operate on a sliding scale based on financial capacity
• Fees will be discussed and agreed upon before services begin
• No one is denied services due to inability to pay

6. Intellectual Property Rights

All content on this Site, including but not limited to:

• Text, graphics, logos, and images
• Program names and materials
• Website design and layout
• RBYS branding and name

Are the property of RBYS or its content suppliers and are protected by copyright and other intellectual property laws.

You may:

• View and download content for personal, non-commercial use
• Share our content with proper attribution to RBYS

You may not:

• Copy, modify, or distribute our content without permission
• Use our name or logo without written consent
• Use our materials for commercial purposes

7. User Responsibilities

When using our Site and services, you agree to:

• Provide accurate and truthful information
• Respect the confidentiality of other clients
• Not engage in any harmful, abusive, or illegal activities
• Not attempt to access unauthorized areas of our systems
• Not share login credentials (if applicable)
• Not upload or transmit viruses or harmful code

8. Privacy and Confidentiality

Your privacy is paramount. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to our Privacy Policy.

Clinical Confidentiality:

Information shared during counseling sessions is protected by strict confidentiality standards, with exceptions only as required by law (e.g., risk of harm to self or others, child protection concerns).

9. Limitation of Liability

Important Disclaimer:

RBYS provides services with care and professionalism. However, to the fullest extent permitted by law:

1. We are not liable for any indirect, incidental, or consequential damages arising from your use of our Site or services
2. We do not guarantee specific outcomes from our counseling or training programs
3. We are not responsible for technical issues beyond our control that may affect website access
4. Emergency situations require immediate contact with emergency services, not our website

Maximum Liability:

In any event, RBYS's total liability to you for all claims shall not exceed the amount you paid for services, if any.

10. External Links

Our Site may contain links to third-party websites. We:

• Do not control these websites
• Are not responsible for their content or privacy practices
• Do not endorse their content unless explicitly stated
• Encourage you to review their terms and privacy policies

11. Disclaimer of Warranties

Our Site and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Our Site will be uninterrupted or error-free
• Services will meet all your expectations
• Results from counseling or training will be guaranteed

12. Changes to Terms

We may update these Terms from time to time. We will:

• Post the updated Terms on this page
• Update the "Last Updated" date
• Notify users of significant changes when appropriate

Your continued use of our Site or services after changes constitutes acceptance of the new Terms.

13. Termination

We may suspend or terminate your access to our Site or services if you:

• Violate these Terms
• Engage in harmful or inappropriate behavior
• Provide false information
• Fail to comply with payment agreements (if applicable)

14. Governing Law

These Terms are governed by and construed in accordance with the laws of The Gambia. Any disputes shall be subject to the exclusive jurisdiction of the courts of The Gambia.

15. Contact Information

For questions about these Terms, please contact:

RBYS Administration

📧 admin@rbys.gm

📞 +220 738 8664

📍 23 Liberation Street, Kanifing, The Gambia

Office Hours: Monday-Thursday 9:00 AM - 5:00 PM

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RBYS regarding your use of our Site and services.

18. Acknowledgment

By using our Site or services, you acknowledge that:

• You have read and understood these Terms
• You agree to be bound by them
• You understand the nature of our services
• You understand the limits of confidentiality
• You are seeking services voluntarily

IMPORTANT REMINDERS:

For emergencies: Contact emergency services (117 in The Gambia) or go to the nearest hospital

Our website is for information only: It is not a crisis intervention tool

Confidentiality is protected: But has legal limits in cases of safety concerns

We are here to help: If you have questions about these Terms, please contact us

"Rebuilding begins with understanding. Thank you for taking the time to read and understand our terms."

— The RBYS Team